Zele help guide and frequently asked questions

Help Guide

How Zele works, step by step.

Use this guide to set up your household and run the week: plan meals, check stock, move items, shop what is missing, and prep with confidence. Start with a 30-day free trial, then £4.99 pcm.

No card required. After trial: £4.99 pcm. Cancel anytime.


Get Started

Your first week setup (15-20 minutes)

Follow this sequence to go from zero to your first saved week plan:

  1. 1

    Create account

    Sign up with your email. You'll get a household space with your name as the owner.

  2. 2

    Add household members

    Go to Settings and add each person who eats meals (you, children, family). You'll plan meals for each person.

  3. 3

    Add locations

    Create places where food is prepared and eaten (Home, Office, Another Home). Meals track where they're eaten and prepped.

  4. 4

    Add starter recipes

    Go to Recipes and add 5-10 meals your family eats regularly. Tag them (protein, starch, veg, dessert) so planning is fast.

  5. 5

    Plan this week

    Open Planner, fill in breakfast/lunch/dinner for each person, then Save Week. This is your foundation.

💡 Pro tip

Spend 5 minutes now to add your real stock amounts to Inventory. Next week's shopping list will be much more accurate.

Step 1

Plan your week

Set meals by day and person, then choose where each meal is eaten and where each part is prepped.

  • 1. Use Current Week for this week's plan.
  • 2. Use Carry Over to copy from last week quickly.
  • 3. Save Week so shopping needs are calculated correctly.
Open Planner

Step 2

Check inventory

Check what your plan needs against your current stock. Update to today's date first so missing items are accurate.

  • 1. Click Adjust To Today once each day before edits.
  • 2. Edit stock amounts by location.
  • 3. Save Inventory to update missing items.
Open Inventory

Step 3

Move stock between locations

Before buying more, move ingredients you already have from one place to another.

  • 1. Open Move for the same week.
  • 2. Start with the biggest gaps and nearest meals.
  • 3. Save moves to cut your shopping list.
Open Move

Step 4

Shop only what you need

Use the shopping list after planning, checking, and moving. Mark rows as ordered or stored as things progress.

  • 1. Filter by shop or status to focus what you are doing.
  • 2. Mark done to move rows from Needed to On the way or Stored.
  • 3. Save Status so everyone stays in sync.
Open Shopping

Step 5

Prep and cook through the week

Use Prep to do batch tasks ahead of time and make daily cooking easier. Bring what you learn into next week's plan.

Top tip

Use Sunday, or your chosen prep day, as a reset point: finish shopping updates, complete prep, then start next week clean.

Weekly rhythm

Plan -> Check -> Move -> Shop -> Prep. Keeping this order helps cut waste and missed items.

Common Mistakes

Avoid these to get the most value

❌ Planning without saving

Always click "Save Week" after filling meals. If you don't, your shopping list won't calculate what you need.

❌ Not checking inventory first

Before shopping, go to Inventory and update stock amounts. This stops you buying items you already have.

❌ Skipping the weekly rhythm

Follow Plan → Check → Move → Shop → Prep in order. Skipping steps leads to wasted food and missed ingredients.

❌ Adding too many recipes at once

Start with 5-10 go-to meals. Add more recipes over time as you find new favorites. Quality over quantity.

After Your First Week

Level up your household workflow

📊 Track what works

Use Carry Over to repeat your best weeks. Over time, you'll find patterns that save the most time and reduce waste.

👥 Use one shared household account

Keep planning, shopping, and prep in one shared household account so everyone follows the same weekly plan.

🍽️ Expand your recipes

Add recipes from cookbooks or family favorites as you go. A bigger recipe library makes planning faster each week.

📍 Fine-tune locations

As you use it, you might add more preparation locations (Home, Office, Another Home) for better tracking.

Family Account Setup

One account for each family space

Zele is built around one account per family. Use that account to manage people, places, planning, stock, shopping, and prep in one shared space.

FAQ

How long does setup really take?

Most families: 15-20 minutes to add members, locations, and 5-10 recipes. Your first plan takes 10-15 minutes. After that, using Carry Over cuts future weeks to 5 minutes.

Do I need to add every recipe now?

No. Start with 5-10 meals your family eats regularly. Add recipes over time as you discover new favorites. Zele gets better the more recipes you build.

What does "Save Week" actually do?

Saving your week locks your plan and calculates exactly what you're missing from stock. Without saving, your shopping list won't know what you need—this is the most common mistake.

Why is my shopping list empty?

Three reasons: (1) You haven't saved your week, (2) Your inventory stock is too high, or (3) You haven't updated inventory to today's date. Try all three.

Can I use Zele with just me (one person)?

Absolutely. Add yourself as a member and plan just for you. You'll still get full benefits: planning, inventory, shopping list, and prep tracking.

Can I copy last week quickly?

Yes. In Planner, use "Carry Over From Previous Week" to fill in last week's meals, then review and save. Saves 5-10 minutes every week.

What if I miss a day or want to start mid-week?

You can start planning any day. Just use "Current Week" view and fill in from today forward. Inventory still tracks what you have, so you're still accurate.

How does sharing work for a household?

Zele uses one account per household. Use that shared account to manage members, planning, stock, shopping, and prep in one place.

Where can I get more help?

Email [email protected] with your question and describe your household setup. We'll help you get the most from Zele.

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